Reference

sahabatjitu Privacy Policy for Your Account

Our sahabatjitu Privacy Policy shows what we collect when you open an account, sign in from a phone, or check DANA and QRIS status.

Account data explainedWallet checks outlinedYour choices included
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sahabatjitu sahabatjitu Privacy Policy for Your Account
POLICY HELP ROUTES

Privacy Policy Help Near Wallet Checks

A clear contact route matters when you want to question a record or change a preference. We ask you to use the support contact shown after account access, and to include the account identifier linked to your request. That lets us separate a Privacy Policy request from a stalled DANA receipt or an unrecognised device alert.

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Account requests

Use the support contact inside your signed-in account to ask what personal details we hold, why a field was requested, or which account step created the record.

Wallet records

For a DANA, OVO, GoPay or QRIS receipt question, send the transaction reference through the account support path. We use it to locate the matching status without requesting unrelated details.

Access concerns

If a new phone or browser triggers an account check, contact us from the account page and describe the device path. We may ask for verification before discussing protected records.

ACCOUNT DATA PRACTICE

Security Choices Behind Your Account Data

We keep this policy practical: account records support access, device signals help detect unusual sign-ins, and cookie settings shape how the site remembers a session.

What we collect

We may receive your contact number, account details, verification responses, device type, browser signals and transaction references. These fields help us connect your login, cashier status and security checks.

Why we use it

We use account and device records to provide access, identify unusual sign-in patterns, answer support requests and match payment receipts. We do not describe a wallet transaction as permission for unrelated use.

Cookies on mobile

Cookies can keep a session active and remember selected settings on your phone. You can manage them in your browser controls, although switching them off may require another sign-in.

Account protection

Before discussing protected account records, we may ask you to confirm an account step or verification detail. This helps prevent a person using an unfamiliar device from changing your data.

How long records stay

We retain records only as long as needed for the purpose described here, account protection, transaction reconciliation or a legal obligation. A deletion request may be limited by a required record.

Request a change

You can ask us to correct an account field, explain a data use or remove eligible details through the support contact shown in your account. Include the requested change and account identifier.

Privacy Policy Answers for Indonesian Accounts

These Privacy Policy answers address the questions we expect before account access: what is collected, how a device is recognised, how wallet records are handled and where to send a request. If your situation is not listed, use the signed-in support contact and include only the details needed to identify your account.

It covers account details, verification responses, device and browser signals, cookie preferences, support messages and payment references connected with your account. It also explains purposes, retention and available requests.

Transaction references and status details may be recorded when you use DANA or QRIS, as well as OVO, GoPay, bank transfer or virtual account. We use them to reconcile account activity and answer receipt questions.

Phone verification helps connect the account to the correct contact detail and supports access protection. We may use the result to respond to a security request, not as permission for unrelated contact.

We may record device type, browser signals and session details to recognise unusual access and keep your account safer. A new phone or browser can prompt an additional account check.

Yes. Send a correction request through the support contact shown after account access, identify the field, and provide the account identifier. We may verify you before changing protected account records.

Use the signed-in support route and request removal of the eligible detail. We assess the request against account protection, transaction reconciliation and any retention duty before confirming what can be removed.

Yes. Account access and eligibility depends on local law. The Privacy Policy remains available for explaining our data handling, while a request or service action may require an additional legal or account check.

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